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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Lufft products

The group "New Technologies" offers for review the products of the plant Lufft: compact weather stations, road sensors, wind sensors and anemometers, snow sensors, visibility and weather sensors, precipitation sensors, recorders, loggers, additional equipment
  • Compact weather stations Lufft
    Compact weather stations
    WS10, WS3100 UMB, etc.
  • Road sensors Lufft
    Road sensors
    MARWIN et al.
  • Wind sensors and anemometers Lufft
    Wind sensors and anemometers
    WS200 UMB and others.
  • Snow sensors Lufft
    Snow sensors
    CHM 8k, CHM 15k, etc.
  • Visibility and weather sensors Lufft
    Visibility and weather sensors
    VS20k-UMB, WS100, etc.
  • Precipitation sensors Lufft
    Precipitation sensors
    WS100, OTT Pluvio2 L, etc.
  • Registrars, loggers Lufft
    Registrars, loggers
    XA1000, XP100, etc.
  • Additional equipment Lufft
    Additional equipment
    DACON8-UMB and others.

NEW TECHNOLOGIES GROUP

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